Alert: IMPORTANT INFORMATION ON THE SYNOVVIS CYBER ATTACK

Information on the Synnovis cyber attack


On Monday 3 June Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having a significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care services in south east London and we apologise for the inconvenience this is causing to patients and their families.

Emergency care continues to be available, so patients should access services in the normal way by dialling 999 in an emergency and otherwise using 111, and patients should continue to attend appointments unless they are told otherwise.

For further updates, please see the ICB website which will be updated as the situation develops.
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111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999

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Synnovis ransomware cyber attack

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