In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
The surgery is equipped to treat minor injuries like small cuts and joint sprains. If the injury is more severe or may involve a broken bone then you should attend the Accident & Emergency (A&E) Department at the following hospital:
Also in the event of poisoning or overdose the attend A&E
If you have an urgent medical problem during our surgery opening hours call us on 020 7411 6866.
To ensure the doctor knows why you are attending urgently the receptionist may ask the reason for your appointment. Please do not be offended by this as it is purely to enable us to give you an appropriate appointment.
When our practice is closed you can still get support. You can get expert medical advice and useful information by calling NHS 111 or through 111 online.
The NHS 111 service is available 24 hours a day and can provide patient information, issue prescriptions to a pharmacy of your choice, book a GP appointment, and, if necessary, refer people to emergency services.
When to use 111:
- If you need medical help fast but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
- Calls to 111 are FREE from landlines and mobiles
- NHS 111 is available 24/7, every day of the year
When to call 111
- You think you need to go to A&E or to another NHS urgent care service
- The surgery is closed and you need healthcare advice
- You don’t know who to call for medical help
When to all 999
- Call 999 for life-threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain
During normal practice opening hours the practice remains your first point of contact for all routine requests.
More information about NHS 111 can be obtained from the NHS website at 111.nhs.uk
Please only visit the A&E department if it is an emergency.